Version 2026-09-02 · Paying accounts
Payment Policy
How payments are authorised and verified, what happens when one fails, and how disputes, chargebacks and taxes are handled.
1. Processor
Payments are collected by Cashfree (or a successor we appoint). We do not store full card numbers. A subscription activates only when the processor confirms the payment to our servers.
2. GST
Prices are shown GST-exclusive on charged months, with 18% GST added. The tax invoice is the record of supply. Karnataka supplies are split CGST/SGST; others are IGST.
3. Failed payments
A failed, expired or cancelled session does not create a subscription. You may retry. Duplicate successful charges are refunded under the Refund policy.
4. Chargebacks
Contact support before raising a chargeback. We will contest chargebacks we consider invalid. Accounts under dispute may be suspended.